Feb 23, 2016 | E-commerce and E-retailing
Loyalty schemes could be disappointing customers and costing retailers conversions, with 33% disappointed by lack of personalisation in traditional loyalty schemes, according to new research. The study, from iVend Retail, reveals that on average UK shoppers are part...
Feb 23, 2016 | E-commerce and E-retailing
Social media has emerged as the true voice of London’s leading fashion event and new research indicates that designers and fashion houses are having the biggest impact, including the most tweeted about names. Now as high-tech as it is high-fashion, excitement around...
Feb 22, 2016 | E-commerce and E-retailing
Google is expanding its same-day delivery service to fresh groceries, competing with the likes of Amazon and Instacart. The Alphabet-owned firm said it would begin delivering produce, meat, eggs and other perishable goods on Wednesday in parts of San Francisco and Los...
Feb 22, 2016 | E-commerce and E-retailing
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed a strong start to 2016 for online retail sales, with a 15% Year-on-Year increase in January 2016. This is more than double the 7% increase recorded in January 2015. This suggests that the...
Feb 19, 2016 | E-commerce and E-retailing
With the London Fashion week kicking off today, low Christmas sales mark a crisis in the industry, according to new research. The low sales numbers during the holiday season show that the designer industry is not on the right track. Customer engagement specialists...
Feb 18, 2016 | E-commerce and E-retailing, Mobile
Nearly half of small businesses in the US operate without a website, with many not considering a mobile-friendly website to be a priority, according to a new survey. The poll of 350+ small businesses from Clutch, a B2B research firm, found that irrelevancy to their...
Feb 15, 2016 | E-commerce and E-retailing
1 in 4 people don’t trust any online organisation with their personal details and 43% of users are worried about the general security issues of shopping online, according to this new infographic from Symantec. Symantec conducted a survey on how users perceive security...
Feb 11, 2016 | E-commerce and E-retailing
The number of UK adults planning to buy Valentine’s Day gifts or cards has dropped to 45% from 50% last year – the equivalent of 2.5 million people – according to new research.
Feb 10, 2016 | E-commerce and E-retailing, Search engine marketing
More than 7 in 10 retail searches related to Valentine’s Day will be made from a mobile device in the run up to the big day this year, according to a new report. With Valentine’s Day around the corner, Bing Ads findings show this year Brits will fall truly madly in...
Feb 10, 2016 | E-commerce and E-retailing
We are quicker to shower our mothers with gifts than our spouses, according to new research from UK ecommerce conversion company Ve. The research compares increases in the rate of online conversions* in the two weeks leading up to Valentine’s Day with the two weeks...
Feb 8, 2016 | E-commerce and E-retailing
As we get closer to one of the most loved, and dreaded days of the year, brands are thinking about how to capitalise on loved up shoppers. Research by Google shows there is 60% rise in mobile consumers who reach for their mobiles to shower their partners with gifts....
Feb 8, 2016 | E-commerce and E-retailing
As we get closer to one of the most loved, and dreaded days of the year, brands are thinking about how to capitalise on loved up shoppers. Research by Google shows there is 60% rise in mobile consumers who reach for their mobiles to shower their partners with gifts....
Feb 8, 2016 | E-commerce and E-retailing
Many customers find an increased click & collect service is improving the supermarket offering, with ‘more value’ being the number one are that they need to improve, according to a new customer survey. The State of Retail 2016 report was commissioned by retail...
Feb 1, 2016 | E-commerce and E-retailing
Tesco is to end 24-hour trading in 70 of its stores due to the growth of online shopping which has meant that certain shops had few customers during the night. The closures will affect 76 stores in the UK, which will now trade from 6am to midnight Monday to Saturday....
Jan 29, 2016 | E-commerce and E-retailing
Amazon shares have fallen 12% in after-hours trading as quarterly results missed Wall Street expectations, despite getting twice as much profit. The online retailer reported annual sales over $100bn (£69.7bn), but the latest earnings left investors unimpressed....
Jan 25, 2016 | E-commerce and E-retailing, Mobile, UK
The number of overseas shoppers using their smartphones to browse UK brands has soared over the last quarter. New data from the British Retail Consortium and Google has revealed that UK beauty and apparel companies enjoyed the biggest rise in search volumes on mobile...
Jan 25, 2016 | E-commerce and E-retailing
Around the world, more and more people are making the jump to smartphone ownership. This infographic from Direct Buy looks at how this move towards mobile is affecting the future of e-commerce and the retail industry as a whole.
Jan 20, 2016 | E-commerce and E-retailing, Mobile, UK
UK consumers are more likely to shop on a mobile device than those in the US and other nations around the world, according to a global survey. The research, from ecommerce platform provider Episerver, surveyed the mobile shopping habits of ten nations across the UK,...
Jan 19, 2016 | E-commerce and E-retailing
Retailers are missing out on an annual spend worth £9bn through not engaging with shoppers who are increasingly researching fashion choices before purchasing, according to new research. The study, from Pragma Consulting, uncovered the shopping habits of women across...
Jan 18, 2016 | E-commerce and E-retailing, Germany, UK, USA
UK, US and German consumers spend the highest amount per person online worldwide, according to research compiled by Internet World Germany. British shoppers spend the most – an average of £1,050 each year, followed closely by the US with £1,001. German consumers...