How brands are testing chat bots (and what consumers think)

Earlier this year, Facebook launched chatbots on its messenger platform, ushering in a new era of AI customer service. Four months on, social customer service firm Sentiment looks at seven of the best uses of branded chatbots. Some see chat bots as the future of...

The next Pokemon Go? Ordnance Survey seeks GeoTech start-ups

Geovation, an Ordnance Survey (OS) initiative supporting corporations, SMEs, start-ups and individuals using geospatial technology and data to create innovative new products and services, invites applications for the next batch of Geovation Programme members. The...

Snapchat adds ‘suggest a friend’ feature

Snapchat has introduced a new feature that could help brands and users get more followers: Suggest a Friend’. Before, users were required to find exact Snapchat handle and suggested names manually to friends. The new feature is available via the Snapchat stories list....

New ‘hyperlocal’ ad format targets people near posters

Global advertising technology firm Crimtan is working with Digital Element to offer clients new ‘hyperlocal’ ad tech that helps target specific users on the move. Crimtan is using Digital Element’s NetAcuity Pulse Plus solution to develop campaigns for clients such as...

Brits ‘saving 2.2 hours per month’ via apps and online tools

UK consumers are now saving an average of 2.2 hours per month thanks to disruptive apps and online tools, with over two thirds (68%) of them feeling no loyalty to traditional brands when it comes to switching for the convenience these apps and online tools offer,...

Driverless cars: 40% want to get on board

Not everyone is enthusiastic about driverless cars, with just four in ten people saying they are interesting in getting on board one in the future, according to new research. The study, from Global Web Index, revealed some important age-based patterns. The 25-34 age...

Snapchat finally lets users save their own snaps

Snapchat is launching a new ‘Memories’ feature that lets users save their own photos and videos, in a significant move away from its ‘self-destucting’ messaging roots. The new tool comes as the popular chat app looks to take on Apple, Google...