Vimeo starts selling pay-per-view movies

Online video service Vimeo is to launch a pay-per-view movie service in a bid to compete with Google-owned rival YouTube. The IAC-owned platform is launching the pay-to-view service with six movies that will be available across the US, UK and the rest of the world....

Number of US text messages declines for second time

The US has seen its second drop in the number of SMS messages sent, as internet-powered alternatives such as email and social media become more widely used as a primary communication tool, according to new research. The report, published by independent analyst Chetan...

Facebook tests mobile sound alerts and direct replies

Facebook is testing new mobile features, including sound alerts and an option to reply directly to comments to an original post, as the social network looks to boost its use among smartphone users. The company said the new features are still in the testing stage and...

How do B2B companies use social media? (Infographic)

We know the power of social media in creating brand awareness, but are companies using it to drive demand generation as well? This 2012 survey by Eloqua investigated how B2B marketers use social media to promote, engage and sell. Social media as a marketing tool Only...

Groupon shares drop 30% as daily deals falter

Online voucher firm Groupon has seen its shares fall 30% after its third quarter revenues fell short of analysts’ forecasts. The company, which launched on the stock market back in November 2011, has reached a record share low amid doubts about its business...

Skype debuts ‘workspace’ business community tool

Skype has launched Skype in the workspace, a free community that allows businesses to share expertise, build online networks, and gain access to tools. The free-to-use tool goes live after a six-month beta trial, which enabled 500 businesses, offering over 140...

16m Brits ‘lack basic web skils’

Around 16 million people in the UK lack basic web literacy skills, potentially holding up economic growth to the tune of £63bn, according to a new report released by UK digital champion Martha Lane Fox. The report, created by consultancy firm Booz & Company,...

Microsoft ditches Windows Live Messenger for Skype

In a controversial move, Microsoft is set to close down its free iconic instant messenger service Windows Live Messenger, replacing it with Skype, the video chat service it bought in May last year. Windows Live Messenger was first released as MSN Messenger back in...

HubSpot gets $35m funding boost for Europe expansion

Social media marketing firm HubSpot has raised an additional $35m in a new funding round. The investors include Altimeter Capital, Cross Creek Capital, and, according to two people with knowledge of the deal, the Boston mutual fund giant Fidelity Investments. HubSpot...

Spotify sponsors NME awards

Spotify is to sponsor the NME Awards 2013 as official digital music partner, as the music streaming service aims to boost its subscribers. This step marks the next phase of the partnership between the publication and the music service, following a year which saw the...

Rakuten buys logistics firm to boost delivery

Play.com owners Rakuten has bought French e-commerce logistics business, Alpha Direct Services, as the Japanese retail giant looks to bolster its European operations. The acquisition marks Rakuten’s first logistics investment outside of Japan and is set to provide...

UK companies missing trick with online customer service

UK consumers are being let down by substandard customer service on the web and email, and in many cases, service has got worst since 2011, according to a new study. The 2012 Eptica Multichannel Customer Experience Study found that websites could only answer just over...

Global mobile trends- Android now on 3 in 4 smartphones

Google’s Android mobile operating system made up 75% of the global smartphone market in the third quarter of 2012, far ahead of Apple’s 14.9%, according to new data. The study from market analysis firm IDC attributed the jump in market share to the faltering...

Major websites knocked offline by Hurricane Sandy

US web users were unable to access a number of high-profile websites on Wednesday after as a ‘Frankenstorm’ hit New York, knocking several servers in Lower Manhattan offline. Sites such as the Huffington Post, Gizmodo and BuzzFeed, along with all Gawker...