eBay tests same-day delivery with ‘eBay Now’

Aug 7, 2012 | E-commerce and E-retailing

eBay is testing a same-day delivery service dubbed eBay Now, as the online marketplace looks to rival Amazon. Available to selected users in San Francisco as part of a limited test, the eBay Now service allows users to receive goods from local retailers the same day – usually, eBay claims, within an hour of placing […]

eBay is testing a same-day delivery service dubbed eBay Now, as the online marketplace looks to rival Amazon. Available to selected users in San Francisco as part of a limited test, the eBay Now service allows users to receive goods from local retailers the same day – usually, eBay claims, within an hour of placing the order.


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The beta test is currently only available as an iPhone, iPad or iPod Touch application, and applies to professional organisations only.
Those purchasing goods from non-participating retailers or second-hand sellers – which still make up the majority of the site’s sellers, despite a growing trend for eBay to focus on providing storefront services for brand-name retailers – will have to wait for delivery.
For those participating in the beta test, eBay is offering a $15 discount off the first order – with the minimum order value to qualify for the same-day delivery service being $25 – and free delivery on the first three orders.
After that, the delivery cost will rise to $5 per order for the duration of the beta – but eBay has not yet indicated if this is the price at which the service will launch.
Last month, Amazon announced plans for a premium ‘same day delivery’ option for its US customers
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The online retail giant is looking to expand its network of US warehouses so it can place its merchandise nearer to big markets and offer same-day delivery to more consumers. The firm currently has 34 in the US.
The company is spending millions of dollars on new distribution centres in the US; in California alone, Amazon plans to spend US$500 million (£325 million) and employ 10,000 new staff.
The scheme means that the online retail giant is moving away from its long-standing business model of locating distribution centres in low-tax regions and is instead introducing a taxable presence within populated areas.
Some critics say that the move towards same-day delivery will pose a real threat to local retailers, many of whom rely heavily on being the only outlets able to offer an instant purchase.

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