Snapchat rolls out new phase of ‘shoppable ads’
Snapchat has launched a new range of ecommerce advertising formats, as the chat app looks to further monetise its network.
UK firms struggle to support digital self service
Companies are facing increased customer demand for digital self-service options, such as chat and text message, but many are quick to add new channels of communication without first addressing internal barriers.
1 in 3 retail businesses are still not ready for the onset ‘Golden Quarter’ traffic
The golden quarter (October – December) is fast approaching, but many retail businesses are not actually ready for the onset of increased website traffic this usually brings, according to new research.
Majority of UK holiday shopping ‘will occur digitally and not in-store’
Nearly 85 percent of consumers plan to spend the same or more on gifts as they did last year, with millennials almost 2X more likely to increase spend, according to new research.
Amazon top ecommerce destination for UK millennials
Amazon is now the number-one online retail destination for UK millennials according to a new study.
M&S boosts customer service channels with Rant & Rave platform
M&S customers can now leave feedback via a multitude of channels including email, webchat, SMS and Interactive Voice Response (IVR), following a partnership with tech firm Rant &Rave.
Most retailers feel digital transformation ‘requires a change in leadership mindset’
Speaking at Tech. brought to you by Retail Week and World Retail Congress, Colin Light, Digital Consulting Leader at PwC, reveals how leadership needs to change, and how leaders are ditching the five year plan to look to three years ahead, as digital transformation changes the nature of leadership.
Alibaba partners Mail.Ru for Russia ecommerce expansion
Chinese ecommerce giant Alibaba has joined forces with a state fund along with telecom company MegaFon and internet firm Mail.Ru Group as part of a new ecommerce venture in Russia.
Online shopping in the UK up 9% in a year
UK online shoppers make 87 per cent of their retail* purchases online, up from 80 per cent in 2017, marking an increase of almost nine per cent year on year, according to Royal Mail’s Delivery Matters report.
Kelkoo strikes Google Shopping Ads partnership
Kelkoo has become a premium partner with Google Shopping Ads, which it claims will offer retailers an average saving of 32% on total ad spend by bypassing the premiums faced by retailers on Google Shopping.
Argos teams with Google Home for voice shopping
Argos has launched a voice shopping service, letting people sell and reserve its products through Google Home.
Bank of Mum & Dad: 62% of students hope parents will fork out for uni essentials
University freshers will be calling on ‘bank of mum and dad’ as they start the new semester, with 62% of students hoping their parents will cover university essentials and tech equipment, according to new research.
The Amazon ecosystem effect: Kindle, Echo and Fire TV lead to higher video subscriptions
The Amazon product ecosystem leads to higher Prime Video affinity and service ratings, according to new research.
London’s first ‘crypto-only’ shop to open for one week in September
A pop-up shop that accepts only digital currency will open this September in London to kickstart the launch of the capital’s Crypto Week.
Facebook takes on Netflix and YouTube with ad-funded video platform
Facebook has launched its much-anticipated video streaming platform ‘Facebook Watch’ worldwide, after an initial launch in the US last year.
Pepsi, Walkers and Doritos sign up for new Jaywing digital sales promotion tool ‘Frontrunner’
Marketing agency Jaywing has launched Frontrunner, a white label sales promotions framework designed to make the planning and execution of on-pack promotions faster and less prone to risk.
Most shoppers want omnichannel retail experience from high street brands
Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce to retain their custom.
Walmart completes FlipKart purchase: Rival Indian traders plan shutdown protest
Walmart has finalised its $16bn acquisition of Indian online retail giant FlipKart, as the US supermarket chain looks to take on Amazon in one of the largest growing markets in the world.
Why Beauty Bay decided to break the web design rules
Beauty Bay, one of Europe’s biggest online beauty destinations has had a branding makeover – created by digital-first design agency MERó in partnership with the Beauty Bay in-house team.
Xmas in August: 48% of global shoppers “have already started their 2018 gift shopping”
The winter holiday season has already begun across the globe, with 48% of shoppers admitting that they have already started buying presents for the holidays.
