Why do happy shoppers spend more? (video)

If retailers and brands want shoppers to spend more, they need to focus first on making shoppers happy, according to a new report. The report, from TNS Global, examines the idea that ‘happy shoppers spend more’ with three key approaches to make shoppers happy and see...

eBay buys same day delivery firm Shutl

eBay has bought Shutl, a UK-based marketplace that uses a network of couriers to deliver local goods the same day, as the online marketplace looks to improve its delivery options to compete with Amazon. eBay says it believes the acquisition of Shutl’s “technology,...

Mobile driving digital coupon surge in US

The use of digital coupons in the US is growing faster than expected, with smartphone users proving to be a key driver, according to new research. The report, from eMarketer, found that while print coupons still dominate, digital coupons are quickly gaining mainstream...

eBay blames slow growth on weak US economy

eBay has posted a lower-than-expected sales and profit forecast for its fourth quarter, as the online marketplace continues its batle with Amazon in the ecommerce sector. The firm expects sales of between $4.5bn (£2.8bn) and $4.6bn for the holiday period, falling shor...