The World Health Organization has said the spread of fake news about the outbreak is an “info-demic”.
Earlier this month, WhatsApp rolled out a new feature to limit forwards to only one contact at a time. The idea was to reduce the spread of misinformation spread on the app amid the coronavirus crisis.
After announcing the feature, the company says this move has already had a positive impact on its service, in just two weeks. In a statement, WhatsApp said it saw a 70% reduction in the number of highly forwarded messages:
In a statement, WhatsApp said: “WhatsApp is committed to doing our part to tackle viral messages. We recently introduced a limit to sharing “highly forwarded messages” to just one chat. Since putting into place this new limit, globally there has been a 70% reduction in the number of highly forwarded messages sent on WhatsApp. This change is helping keep WhatsApp a place for personal and private conversations.”
WhatsApp considers any message forwarded more than five times as a “highly forwarded” message.
WhatsApp and private-messenger channels are much more difficult to monitor than Facebook, Twitter or YouTube – we rely on others flagging concerning messages.