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Global ecommerce trends: Asia Pacific soars ahead as Middle East lags behind

Apr 19, 2017 | E-commerce and E-retailing

An impressive 82% of web users in Asia Pacific shopped online in the last month, while just 52% did so in the Middle East, according to new research from Global Web Index. Amazon hit the headlines last week when it confirmed its acquisition of Middle Eastern...

Mastercard looks to the future with artificial intelligence startups

Apr 18, 2017 | E-commerce and E-retailing, Mobile, Online advertising

Mastercard has welcomed five new startups to its Start Path Global programme – the company’s global initiative to support innovative later-stage startups who are reshaping the future of commerce. The programme is open to startups who are rethinking banking and...

Google Image Search app gets “similar items” shopping suggestions

Apr 13, 2017 | E-commerce and E-retailing, Search engine marketing

The Google Image Search app for Android is getting a new “similar items” feature offering users a selection of products to buy related to their search. The feature is aimed at giving users a way to find products in photos via Image Search. For example, when a user...

Debenhams goes on affiliate marketing drive with CJ Affiliate

Apr 13, 2017 | E-commerce and E-retailing, Online advertising

British multi-national retailer Debenhams has picked CJ Affiliate to serve Debenham’s affiliate marketing activity in the UK and Ireland in an exclusive partnership. The network will now serve Debenhams’ affiliate marketing activity in the UK and Ireland. This will be...

The top 20 most visible paid search advertisers in Google US

Apr 12, 2017 | E-commerce and E-retailing, Search engine marketing

Amazon still leads the way as the top advertiser on Google in the USW, but retail sites are making way for travel sites, according to new research. Searchmetrics has conducted an up-to-date analysis to identify the top 20 most visible brands in US paid and organic...

Google Assistant ditches Keep for new Home app

Apr 11, 2017 | E-commerce and E-retailing, Mobile

Google has updated its Assistant smart speaker with greater inegreation with its Home app, signalling a move away from its Keep note app. The move means that shopping lists made via Google Assistant will no longer be saved on Google Keep, and will instead port over to...

Amazon ‘Cash’ lets users shop online without a bankcard

Apr 6, 2017 | E-commerce and E-retailing

Amazon has launched a new scheme aimed at attracting new customers without a credit or debit card, by getting high street retailers to “top up” their online account. “Amazon Cash” users can display their unique barcode at participating...

Aldi and Lidl struggling to build loyalty with UK shoppers despite ever growing market share

Apr 4, 2017 | E-commerce and E-retailing

Aldi and Lidl have not built well-rounded relationships with their customers even as they continue to grow, while Tesco and Sainsbury’s are seen as the most rewarding supermarkets by their regular shoppers, according to new research. Loyalty marketing agency,...

Amazon planning augmented reality furniture stores?

Mar 29, 2017 | E-commerce and E-retailing, Mobile

Amazon is exploring the possibility of appliance and furniture stores, as well as using AR and VR to help customers visualise what it would look like in their homes. The technology would give people the ability to see how the couch or refrigerator looks in their home...

Tech-savvy generation demands the high street to up its game

Mar 28, 2017 | E-commerce and E-retailing

Bricks and mortar stores have to do more to satisfy tech savvy shoppers and improve the in-store experience, according to new research. A new retail report, by mobile technology solutions provider Apadmi, found that consumers would like to see retailers make better...

Shoppers “more loyal to retailers that get it wrong (but put things right)

Mar 27, 2017 | E-commerce and E-retailing

Almost half of consumers end up liking a brand more after a bad experience – but only if that experience is handled quickly and in the right way, according to new research. The study, from experience management company Qualtrics, was carried out with 1,700 consumers....

Which retailers are getting it right on Mother’s Day?

Mar 24, 2017 | E-commerce and E-retailing

According to research by Mintel, Brits spend more on Mother’s Day than Father’s Day – an estimated £510 million was spent in the UK on Mother’s Day in 2015 compared to £360 million on Father’s Day, with less than half (47 percent) of Brits spending money on their...

Two thirds of UK retailers using secondary revenue methods to tackle margin squeeze

Mar 24, 2017 | E-commerce and E-retailing

More than two thirds of retailers are now exploring secondary revenue options to boost their profitability, new research conducted by Webloyalty and the British Retail Consortium (BRC) has revealed. In a period of unprecedented pressure on retailers’ margins, the...

8 out of 10 online shoppers vow not to go back to a retailer if they have a bad experience returning items

Mar 24, 2017 | E-commerce and E-retailing

Retailers who fail to provide consumers with a customer friendly and easy returns service risk losing a large proportion of their customer base, according to new data from leading European payments provider Klarna. A survey of 2,000 UK consumers reveals that 83% of...

Aussie Hair partners visual marketing platform Olapic

Mar 24, 2017 | CPG, E-commerce and E-retailing, Social media

Visual marketing platform Olapic has been selected by P&G brand Aussie Hair to offer a content format, called Content in Motion. Aussie Content In Motion videos are currently being used in the brand’s Instagram feed and on the e-commerce consumer website. Early...

Mother’s Day shopping trends: spa treatments and flowers lose out to household appliances

Mar 23, 2017 | E-commerce and E-retailing

With Mother’s Day fast approaching, new research unearths some surprising results about online gift shopping habits, indicating that luxury items don’t top the search list and it turns out mums aren’t putting their feet up, even on Mother’s Day… The research,...

Pottery Barn debuts augmented reality furniture app

Mar 23, 2017 | E-commerce and E-retailing, Mobile

Pottery Barn is launching an augmented reality app, called 3D Room View, that lets customers visually try out living room furniture before they buy it. The 3D Room View app works with Google’s Project Tango, a platform that uses motion tracking, area learning, and...

Online retail sales up 15%, but growth through smartphones slowing

Mar 22, 2017 | E-commerce and E-retailing, UK

UK online retail sales were up +15% year-on-year (YoY) in February, according to the latest figures from the IMRG Capgemini e-Retail Sales Index, building on solid growth in February 2016 (+16%). For the second month running, the average basket value was at a...

Adidas to shift TV budget to digital: “You don’t see any TV advertising anymore”

Mar 21, 2017 | Content marketing, CPG, E-commerce and E-retailing, Mobile, Online advertising, Online video

Adidas is reportedly moving more of its ad budget away from TV and into digital channels, and is looking to quadruple its online sales by 2020, according to the company’s chief executive Kasper Rorsted. In an interview, Rorsted explained the sportswear company is...

Ted Baker debuts 360º shoppable film

Mar 16, 2017 | E-commerce and E-retailing, Mobile, Online advertising, Online video, Social media, Viral and buyrals

Fashion brand Ted Baker is launching a new comedy sitcom, featuring a shoppable virtual reality film and an Instagram story. The sitcom tells the story of the Baker family who appear to be the picture of suburban utopia, yet beneath the airs and graces the family...
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